Design Buddy

Support

One route for product help, account recovery, privacy requests, abuse reports, and responsible security disclosure.

Effective August 3, 2026 · version 2026-08-03

01Contact support

Email support@workflowcorp.com for account, workspace, product, privacy, legal, abuse, or security help. You may also call +1 (563) 275-6409. Email is the best route for technical issues because it allows screenshots and diagnostic details.

No service-level response time applies unless a separate written agreement says otherwise. We prioritize account compromise, exposed customer data, and service-wide incidents.

02What to include

  • Your account email and workspace name.
  • The page or feature involved and what you expected to happen.
  • The approximate time, browser and device, and exact error text.
  • A screenshot or export that demonstrates the problem, after removing unnecessary sensitive data.
  • For a shared design, the link only if the support team may access that design.

03Account and workspace requests

Password recovery is available from the sign-in page when transactional email is configured. For ownership disputes, disabled accounts, data exports, or workspace deletion, contact support from the account email. We verify authority before changing access or deleting data. Export content you need before requesting permanent deletion.

04Security and abuse

Report suspected account compromise, exposed share links, vulnerabilities, phishing, or prohibited content to support@workflowcorp.com. For vulnerabilities, include reproducible steps and avoid accessing, changing, or deleting another customer’s data.

The acceptable use policy explains prohibited conduct and enforcement. For an immediate threat to safety, contact local emergency services first.

05Privacy and legal requests

Use support@workflowcorp.com for access, correction, deletion, portability, objection, DPA, subpoena, or other legal requests. Identify the workspace that controls the data and your relationship to it. We may require identity and authority verification before disclosing or changing records. See the privacy policy.

06Support boundaries

  • Support can explain product behavior and investigate faults, but does not provide legal, design, licensing, or accessibility certification advice.
  • We cannot restore a revoked share link or content after permanent deletion unless a recoverable backup still exists.
  • Generated output and browser exports must be reviewed before production use; support cannot guarantee suitability for printing, publication, or regulatory compliance.

Workflow Corporation, an Iowa corporation

210 Emerson Pl, Suite 300, Davenport, IA 52801, United States

support@workflowcorp.com · +1 (563) 275-6409